At Howard Yegendorf & Associates LLP (the “Firm”), we are committed to facilitating access to our services for persons with disabilities. On this page, you will find information about our Customer Service Accessibility Policy and certain other requirements of the Accessibility for Ontarians with Disabilities Act.
If you would like a copy of our Customer Service Accessibility Policy, kindly make a request to our Chief Operating Officer (“COO”). Your request may be made in person, by telephone or in writing and sent by regular mail, facsimile or electronic mail. Our COO’s coordinates are as follows:
Sandra Long, Office Manager
Howard Yegendorf & Associates LLP
750-55 Metcalfe St.
Ottawa, ON K1P 6L5
Tel: 613-237-5000 ext. 239
If you are a person with disabilities, we would be happy to receive your feedback with respect to the Firm’s accessibility policy or about a recent experience you had obtaining services from us. You may provide your feedback to our COO in person, by telephone or in writing by sending it by regular mail, facsimile or electronic mail. Our COO’s coordinates are provided above.
If you would like a copy of the most recent accessibility report that we filed with the Ministry of Community and Social Services, you may make a request to our COO. Your request may be made in person, by telephone or in writing and sent by regular mail, facsimile or electronic mail. Our COO’s coordinates are provided above.
From time to time there may be disruptions in particular facilities or services that persons with disabilities usually use to access our services. The Firm will notify persons with disabilities of any such disruptions, as soon as possible, in the temporary disruptions box below.
There are currently no disruptions to report.
User-supplied information: If you fill out the contact form on this website, we will ask you to provide some personal information (such as e-mail address, name, phone number and state). We only require that you provide an e-mail address on the contact form. Further, if chat is available through this site, you may be asked to provide information if you participate in an online chat. Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Security Number; date of birth; drivers license number; or credit card, bank account or other financial information) (collectively, “œSensitive Information”). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.
Information that you provide to us through the contact form or an online chat will be used so that we may respond to your inquiry. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.
Web server logs: When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include:
The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use and improve the user’s experience.
We take certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.
We will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:
How can I correct, amend or delete my personal information and/or opt out of future communications?
You may opt out of any future contacts from us at any time. Contact us via the phone number, contact form or mailing address on our website at any time to:
Effective March 1, 2012